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We provide our customers abroad.

From an order of 50 - shipping within Germany is free of charge. (neutral packaging!)

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General business terms:

General Terms and Conditions

General Terms and Conditions

1. Scope
2. Contractor
3. Offers and Contracts
4. Withdrawal
5. Price and shipping
6. Delivery
7. Payment
8. Retention of title
9. Warranty

For more information

Ordering, Treaty text

Terms and conditions

The following terms contain also information about your legal rights under the provisions of contracts and electronic commerce distance sales.

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1. Scope

For all deliveries of Dessous-Dreams to consumers (§13 BGB) subject to these Terms and Conditions (GTC).

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2.Contractor

The purchase comes with: Dessous-Dreams Owner: Ursula Jung Auf dem Heckerfeld 10, 53578 Windhagen, You can contact our customer service for questions and complaints on weekdays from 9:00 clock to 18:00 clock by calling 0157 77090216 or by e-mail at info@dessous-dreams.de. Dessosu-Dreams is a certified online shop and has undertaken to comply with the Trusted Shops requirements (available at www.trustedshops.de).

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3. Offers and Contracts

3.1 The presentation of products in our online shop is not a legally binding offer but an invitation to order are. Errors reserved.

3.2 By clicking the button [Order], enter a binding order for the products listed on the order page. The purchase contract is concluded when we accept your order with an order confirmation via e-mail immediately after receiving your order.

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4. Withdrawal

4.1 Below you will find an information about the conditions and consequences of the statutory right of withdrawal for delivery orders. Over and above the law contractual concession rights is not involved. In particular, the statutory right of cancellation for non-commercial resellers.

4.2 Exceptions to the Withdrawal

There are statutory exceptions to the right of revocation (§ 312d Abs. 4 BGB), and we reserve ourselves to you to on the following rules: no right of cancellation in distance selling contracts to supply goods that are produced to customer specification or clearly personalized needs and not tailored to the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by the customer.

4.3
We make use of the option, you like this to pay the cost of a return: You have to pay the regular cost of the return within the statutory right of withdrawal, if the delivered goods ordered and if the price of the item to be returned from 40 Euro does not exceed, or if you are at a higher price of the goods not yet at the time of full payment or a contractually agreed partial payment.

Revocation

Withdrawal

You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 section 1 and 2 draft Law, as well as our duties according to § 312g section 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:

Ursula Jung
Dessous-Dreams
Auf dem Heckerfeld 10
53578 Windhagen
E-Mail: info@dessous-dreams.de

Consequences of Withdrawal

In the case of an effective withdrawal, the mutually received benefits and any benefits (e.g. interest) surrendered. Can you give us the performance received and benefits (eg benefits), or not to publish or not, or only in deteriorated condition or in part, you are obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. The term "examination of the characteristics and operation" means the testing and evaluation of the current item, as some in the store and customary. Transportable items are to be returned at our risk. You have to pay the regular cost of the return if the delivered goods ordered and if the price of the item to be returned by not exceeding 40 Euro, or if you are at a higher price of the goods are not at the time of full payment or a contractually agreed partial payment. Otherwise, the return is free of charge . Not parcel things are picked up. Obligations to reimburse payments must be made ​​within 30 days. the time limit begins for you when you send your cancellation or the goods, for us upon receipt.

End of withdrawal

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5. Price and shipping

5.1 Described on the product pages include the legal VAT and other price components. The shipping charges are clearly communicated on the product pages in the shopping cart system and on the order page. We provide free shipping (age 50.- € order only to Germany). When paying by cash, an additional extra charge of 2.- € is due, levied by the local delivery agent. Other additional costs are not paid via us or charged (such as customs duty) are not incurred.

5.2 In addition to the prices we charge for the delivery of pro-rata costs. The shipping charges are clearly communicated on the product pages in the shopping cart system and on the order page.

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6. Delivery

6.1 Delivery takes place within Germany, the EU and Bosnia and Herzegovina, Liechtenstein, Monaco, Norway, Russia, San Marino, Serbia, Switzerland, Croatia, Macedonia, Iceland, Turkey.

6.2 The delivery time is up to 10 days. On any different delivery times, we point to the product page.

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7. Payment

7.1 Payment is made either in advance, cash on delivery (only Germany), Credit Card, PayPal or by invoice (Germany only up to a value of 300, - €).

7.2 With the advance payment, we will provide our bank details in the order confirmation. The invoice amount is to be paid within 10 days to our account. When paying by credit card will be debited to your account with the shipping of the goods. When paying by invoice. (Germany only) of the invoice amount shall be transferred within 7 days on one of the accounts specified in the bill.

7.3 Come in default of payment, the purchase price is payable during the delay in the amount of 5% above the base rate. We reserve the right to prove a higher loss and claim.

7.4 A right of set off is available only if your counterclaims have been legally established in court or are undisputed or acknowledged in writing by us.

7.5 You can only withhold payment if the claims arise from the same contract.

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8. Retention of title

Until full payment the product remains our property.

9. Warranty

The warranty is subject to the statutory provisions. In all, during the statutory warranty period of two years from delivery deficiencies you have the legal right to remedy (at your choice: repair or replacement), and - if the legal requirements - the statutory rights of reduction or withdrawal as well as damages.

For more information

Ordering

If you find the product you want, you can create this obligation by clicking the button [add to cart] add to cart. The contents of the basket can be at any time by clicking the [shopping] binding. The products are available at any time by clicking the button [Delete] again remove from cart. If you want to buy the products in your cart, click the button [Check]. Please then enter your data. The mandatory fields are marked with an asterisk. No registration is required. Your data is encrypted. After entering your information and select the payment button will take you through the [Mode Check] to the order page, where you can double-check your entries. By clicking the button [Order] to complete the ordering process. The process can be canceled at any time by closing the browser window. On the individual pages for more information, such as to corrections.

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Treaty text

The contract text is stored on our internal systems. The general terms and conditions at any time on this page. The order information and the terms and conditions will be sent via email. After completing the purchase, your order data for security no longer accessible over the Internet

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